1. Introduction Welcome to Drakuz.com. These Terms and Conditions govern your use of our website and services. By accessing or using our site, you agree to comply with these terms.
2. Company Information Drakuz.com is a print-on-demand e-commerce website registered in Portugal. Our business operates under Portuguese and European Union (EU) laws.
3. Use of the Website You agree to use our website only for lawful purposes and in compliance with these terms. We reserve the right to suspend or terminate accounts that violate these conditions.
4. Orders and Payments
- All orders are subject to acceptance and availability.
- We accept various payment methods, including credit cards, PayPal, and other digital payment solutions.
- Prices include VAT where applicable. International customers may be subject to additional customs duties and taxes.
5. Shipping and Delivery
- Orders are fulfilled and shipped to various countries.
- Delivery times vary based on location. Drakuz.com is not responsible for delays caused by customs, courier services, or other external factors.
- International customers are responsible for any customs duties or import taxes.
6. Returns and Refunds
- Due to the print-on-demand nature of our products, we only accept returns for defective or damaged items.
- Customers must contact us within 14 days of receiving the item to request a return or exchange.
- Refunds will be issued after an inspection of the returned item.
7. Intellectual Property
- All content, including designs and branding, is the property of Drakuz.com or its respective owners.
- Unauthorized reproduction, distribution, or use of our intellectual property is strictly prohibited.
8. Privacy Policy By using our website, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal data in compliance with the EU General Data Protection Regulation (GDPR).
9. User Accounts
- You are responsible for maintaining the confidentiality of your account and password.
- We reserve the right to suspend or terminate accounts that violate our terms.
10. Limitation of Liability
- Drakuz.com is not liable for indirect, incidental, or consequential damages arising from the use of our website or products.
- Our maximum liability is limited to the amount paid for the disputed order.
11. Governing Law and Jurisdiction These Terms and Conditions are governed by Portuguese law. Any disputes will be subject to the jurisdiction of Portuguese courts.
12. Changes to These Terms We reserve the right to modify these Terms and Conditions at any time. Changes will be effective upon posting on the website.
13. Contact Information For any inquiries, please contact us at contact@drakuz.com